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Dental Providers Embrace Electronic Payment Capabilities


Publish Date: October 2020
By Marcel Tetzlaff

SKYGENUSA Powering Healthcare for the Digital Age

AUTHOR: marcel tetzlaff, vice president provider experience and dental benefits management


The challenging economic situation brought on by the pandemic has accelerated the adoption of electronic transactions by dental providers. New electronic tools, as well as a new generation of tech-savvy dentists, will further these trends. By enabling providers to transact electronically, dental office managers and administrators gain efficiencies that help improve cashflow, reduce consumer bad debt, streamline administration, and eliminate costly errors.

Learn why dental providers are embracing electronic payment capabilities in this new article from Marcel Tetzlaff for Dentistry Today.

Marcel Tetzlaff

About Marcel Tetzlaff

Vice President of Dental Benefits Management, Marcel Tetzlaff leads SKYGEN USA’s continuing commitment to helping its clients provide superior dental program stewardship. He and his team are responsible for developing and executing the company’s Enhanced Benefit Management program that is designed to ensure delivery of the most appropriate and efficient care possible. By leveraging SKYGEN USA’s technology, clinical, analytical and administrative expertise, the appropriate intervention can be initiated to achieve optimum performance, including recognizing and rewarding high-performing providers.

Mr. Tetzlaff comes to SKYGEN USA with more than 20 years of experience in managing government and commercial healthcare and dental plans. He was previously Director, Program Implementation at Integrated Health Network of Wisconsin, a multi-system, clinically integrated accountable care network. During his tenure, he oversaw all aspects of their Medicare Advantage program with payers and health systems, implemented best practices and operational standards across all health systems, and developed workflows, reports, education, training, and documentation for the Medicare Shared Savings Program (MSSP), Risk Adjustment Factor (RAF), Healthcare Effectiveness Data Information Set (HEDIS) and other quality and efficiency measures. Prior to that position, he was Regional Vice President, Provider Networks at DentaQuest, where he oversaw provider networks in 12 states and new network development efforts nationally. Among his accomplishments was managing the risk business that improved loss ratios with millions of dollars in claims expense reduction. He also implemented pay-for-performance reimbursement models for providers.

Mr. Tetzlaff earned his MBA at the University of Wisconsin-Milwaukee with a major in healthcare management. He also holds a Bachelor of Business Administration Degree from the University of Wisconsin-Whitewater.