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Preparing to Become a 21st Century Payer

Why ICD-10 challenges are merely indicators of a much deeper problem

SKYGENUSA Powering Healthcare for the Digital Age

Over the past several years, there has been much angst over the conversion from ICD-9 to ICD-10. Although there was plenty of warning, putting it in place still came down to the wire. From a technical standpoint, migrating from ICD-9 to ICD-10 should not have been as difficult as it has turned out to be. Yes, there are challenges in mapping the 16,000 old codes to the 68,000 new ones. Yet there were organizations that managed to be prepared well ahead of the deadline. So, what is the root cause of the dread over ICD-10? Much of it has to do with the age of the infrastructure and software applications being used in healthcare. Believe it or not, many technology applications on the payer side have reached 30-35 years old. To succeed, healthcare organizations must evaluate their approach to technology and ensure they have a plan and systems in place that are adaptable, flexible and can handle whatever the world throws at them.


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